Remote Call Centre Appointment Scheduler
Company: Heartland Dental Location: Remote (United States Based) Employment Type: Full-Time Salary: $28 - $42 USD per hour About Heartland Dental Heartland Dental is a leading Dental Support Organisation (DSO) dedicated to providing world-class, non-clinical administrative support to dentists, hygienists, and their teams. What started with a single dental practice has grown into a network supporting over 2,800 doctors in more than 1,700 locations across the United States. Our unique, doctor-led culture and business model empower dental professionals to focus on delivering the highest quality patient care while we manage the day-to-day administrative workflow. Our mission is to support dental teams as they serve their communities, enabling them to build exceptional careers and deliver outstanding value. Job Overview We are seeking a motivated and detail-oriented Remote Call Centre Appointment Scheduler to join our dedicated team. In this vital role, you will be a crucial first point of contact for patients, responsible for efficiently managing appointments across numerous supported dental practices. The ideal candidate is an exceptional communicator with a passion for delivering excellent customer service and the ability to thrive in a fast-paced, remote environment. This position offers flexibility with both day and night shifts available. Key Responsibilities • Professionally handle high volumes of inbound and outbound calls to schedule, confirm, and reschedule patient appointments. • Accurately manage and coordinate appointment diaries for multiple dental practices, ensuring optimal scheduling and efficiency. • Provide patients with essential information regarding dental services, practice locations, and appointment preparation. • Meticulously update and maintain patient records within our database with a high degree of accuracy. • Deliver an outstanding level of customer service, resolving patient enquiries with empathy and professionalism. • Collaborate effectively with internal teams and dental practice staff to ensure a seamless patient experience. • Consistently meet and exceed individual and team performance targets. Qualifications and Skills • Proven experience in a customer service, call centre, or appointment scheduling role is essential. • Exceptional verbal and written communication skills with a professional and courteous telephone manner. • Strong organisational and multitasking abilities, with a keen eye for detail. • Proficiency in using computers and familiarity with CRM systems or scheduling software. • A self-motivated individual with the discipline to work effectively in a remote setting. • The flexibility to work various shift patterns to meet business needs, including days and/or nights. • Previous experience in the dental or healthcare industry is highly desirable but not required.
BENEFITS
...Remote Customer Service Representative (Work From Home 1099 Contractor) Dallas, United States | Posted on 05/01/2026 Industry Employment -... ...Remote Customer Service Representatives for a structured independent contractor opportunity supporting national client programs...
...agriculture, and aerospace. Home to the world's oldest and tallest treesbristlecone pines and redwoods. Home to Hollywood film industry and numerous major universities. Requirements BLS Certification, Fluoro Benefits $1,500 completion bonus, $300 per...
...Location: Medford High School The qualified candidate will be responsible for organizing and directing the Medford High School band program, including the award-winning MHS marching band. The position will oversee practices, performances, and musical instruction...
...Providing empathetic support to patients, the full-time Virtual Medical Assistant will assist with non-clinical administrative tasks, help navigate patient care experiences, and collaborate with healthcare providers remotely.Key responsibilities:Offer high-touch support...
DescriptionThe Norfolk District Attorney's Office is seeking a full-time Assistant District Attorney(ADA) to work in Norfolk County District Courts. District Court ADAs are responsible for prosecuting criminal offenses occurring in Norfolk County. Position can be in any...